Profiles of Three High-Performing Primary Care Residency Clinics

Profiles of Three High-Performing Primary Care Residency Clinics

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Year published:2018
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This report is the second of two publications co-authored by the AAMC and the Center for Excellence in Primary Care at the University of California, San Francisco that focuses on developing high-functioning primary care clinics in the teaching setting.

The first publication, High-Functioning Primary Care Residency Clinics: Building Blocks for Providing Excellent Care and Training, describes the components (also known as building blocks) of a high functioning primary care residency clinic and highlights real-world examples of each building block domain.

This follow-up report responds to requests for a more complete description of exemplary residency teaching clinics. The report features three high performing clinics and their associated transformation efforts:

  • Crozer-Keystone Center for Family Health: Engaged leadership; data-driven improvement; team-based care; resident scheduling; and resident engagement and worklife.
  • Baystate High Street Health Center−Adult Medicine: Engaged leadership; team-based care; team roles; continuity of care; prompt access to care; resident scheduling; and resident engagement and worklife.
  • University of North Carolina Family Medicine Center: Engaged leadership; data-driven improvement; team-based care; continuity of care and prompt access to care; resident scheduling; and resident engagement.

This report is intended to be a useful tool for academic medicine leaders, faculty members, or residents in a variety of specialties as they seek to improve their teaching clinics.

Download this report as a free PDF